Fun work environment. Feels like you are in college the entire time but getting paid to implement and practice what you are being taught. Competitive pay and advantages.
Had to repair my front and rear bumper through my insurance and discovered out that they specialized and trained by numerous German car makers. She likewise detailed my automobile which was over and beyond. We're sure that you'll want to leave a positive evaluation after we have finished working here on your cars and truck's engine, exterior, or interior.
My Porsche was in a mishap, but the good news is Katelyn and Robert at Sterling Collision were there to assist make sure it was repaired and returned as if it was brand-new. Katelyn and Robert are very good at exactly what they do, and they take pride in their tasks. They communicated exceptionally well throughout the whole process of the repair work, even if it was bad news. I would highly advise Sterling Collision for the work that they did, and for the expert people they use.
Went here as one of AAA recommendations. Could not be delighted with the finished work. Took a little bit longer than I expected but that was because of their high standards. Tiffany was excellent with interacting updates. Very pleased.
Recently finished the second visit for my Audi RS5 in a little over a year. After the very first, very substantial debris damage, I was going to trade the car however the work performed by Sterling was so excellent that I totally U-turned and it is like brand-new and a "keeper". A recent small rear end fix left me without any worries about the pearl result Audi paint finish match or undoubtedly any process they needed to do, after the very first experience. This place would be expensive if on your own penny but as you deserve to go where you choose for insurance coverage funded repair works, don't go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not just for Robert and Katelyn at the client dealing with end, but likewise for the folks doing the great deal with the automobiles behind the scenes.
We have had nothing but impressive serivce from Roswell Collision. They constantly exceed and beyond what we have actually brought our lorry in for. We are repeat consumers and would not think about going anywhere else.
Unrecommended and unacceptable body store. Despite the satisfying body work, there are a lot of unfavorable factors that leave me not able to recommend Sterling Collision to fellow Yelpers-- inappropriate turn-around time, over-inflated prices, and absence of client service: 1) ** Long Turn-around time ** I worked with Jeremy. It took 8 weeks for Sterling to fix my vehicle. Other stores quoted me a 2 week turn-around time to do the exact same work. Against my much better judgement I opted for Sterling who initially estimated me 4 weeks. I assumed the additional two weeks' time at Sterling versus other shops would make sure a better task. I was wrong. 4 weeks quickly became 6 weeks ... 7 weeks ... then 8 weeks. After the 5 week mark I began to ask about about the status of the car-- I was provided the very same excuse on 3 different events: "the cars and truck is being buffed out." Seriously? For 3 weeks? What this comprehensive period amounts to in dollars: 8 weeks of an automobile leasing (smallest economy automobile) runs an extra $1800 plus taxes and charges. I can understand leasing a cars and truck for two weeks-- however 2 months is unacceptable. Their procedure: As soon as you drop off your vehicle, they take apart your car so you can't alter your mind. Then they let it sit in the look for 7 days while they "procedure paperwork." A week later they buy the parts which takes 3 days to arrive. Then they proceed to deal with your car ... as their staff likewise deals with other vehicles. If your car is not a Maserati or Ferrari it is not a concern. This process equates into months of waiting and waiting with car rental costs stacking up on top of their currently inflated repair costs. 2) ** Over-inflated Prices ** Other stores priced estimate one third of what Sterling charges. In truth, when Sterling saw my independent appraisal expenses, they padded another $4400 on top of the composed appraisal without significant reason. To be reasonable, the independent appraiser did alert me that Sterling is popular in the industry for over inflating the repair work expenses, yet I figured I 'd pay a little more money for better results. Was their body work good? Sure. I cannot grumble. Was it worth the extra time, automobile leasing, and body work expenses? No. There are many other body shops who do similarly great. 3) ** Lack of Customer Service ** Dropping off ones cars and truck is a cinch. The check in process goes unhitched. It's getting your vehicle back where the issues start. Once I dropped off my vehicle I never heard back from the service representative. After 4 weeks I was the one who needed to call to discover how the repairs were going. I was informed it 'd be prepared the next week. The next week came and I was the one to call once again. No proactive effort on Sterling's end to provide updates as other body shops do. I was told once again that they required a couple of more days. This went on once again the next week. Then I called yet again. There is a lack of communication in between the store and the consumer. I found this as equally aggravating as the prolonged repair work time and overinflated repair work expenses. Bottom line: This location is probably a charming place for Maserati and Ferrari owners. But for BMW, Mercedes and Audi owners Sterling is a headache. Be forewarned.
Sterling Collision Center center and the personnel who run this area are excellent! Individuals are friendly, detail oriented, polite, outstanding communicators, experienced, and to top everything off the store does high quality, extensive work worthwhile of my beastly M3. Reception gals have actually been well trained at not simply greeting but also how to make folks going through generally a nerve-wracking and aggravating life event feel safe and at house. Mike and Tiffany are down to earth good folks who own their craft when they take repair work quotes, keep you in the loop on exactly what's happening with the automobile, and provide exactly what they state they will do. The store itself is remarkable - big, tidy, expert. They supply a fast trip which I extremely advise requiring to comprehend simply how various this store is than other in the location. Whereas I hope I never ever require their services once again, must another accident accompany my automobile, I understand precisely where I am bringing it for repair work!
It has actually been the third time I have been helped by STERLING COLLISION CENTER, LLC. Because my experiences have been all good, I am a repeat customer. From the reception of the vehicle, conveying the information of the work, keeping me upgraded of the development, and delivering the automobile as it was arranged. The quality is so excellent, that you might NOT think exactly what has actually been fixed. I handled Tiffany Carroll, besides that she is personable, she is really educated of the effect an automobile damage might have. I strongly suggest STERLING COLLISION CENTER, LLC, Tiffany Carroll and her whole team to repair any damage a vehicle could have.
Collision Center Reviews
Our precious cars and truck was struck. After getting a recommendation from the dealership about Sterling, we took it there that exact same day. Two months in we finally get the car back, understandable thinking about the arrival time of the parts and the volume of other cars and trucks to be dealt with. The quality of the work was remarkable. Then we discovered a "minor" error: the door that was changed was a various trim from the original one. After bringing this up with Paula, she made the effort to guarantee the car would be fitted with the correct door with a much shorter reverse time. They even repaired a few scratches on the hood, totally free of charge as courtesy. And now the car is back in its pristine condition. Thank you Paula for fulfilling our requirements as quickly as possible.
Collision Center Honda
Just selected up my other half's Audi. Able to meet with Katlyn. She had actually been an incredible assistance these past 3 months. She was very handy and had the ability to shift through the insurance nightmare. Customer care was exceptional. The vehicle looks and rides like a brand-new automobile. Everyone in the lobby was very handy and considerate. Richard described and completed the documents all the work that was done.
I just recently went to Sterling and worked with Paula to repair damage on my A4. Of all, I had formerly gone to ICC Collision Centers at the recommendation of South Coast Audi, and it was a disaster to state the least. ICC was slow and when I got my cars and truck back, I needed to have them retouch some excess paint leftover, such a novice error and lack of focus on detail; they also overlooked other fundamental instructions. Then the Geico inspector Kareena at this area was not extremely useful or responsive. In the end, I paid more than my deductible due to political BS, incompetence, objection to deal with each other, and poor consumer service (Geico's end); I was likewise stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the recommendation of Audi in Mission Viejo. Night and day to state the least. When authorizing supplements, Paula was great to deal with and the Geico adjuster she worked with was really prompt and gave no problem. The quality of work at Sterling was outstanding and I got several status updates a week. I will without a doubt go back to Sterling if I need any future repair works.
What this substantial time duration amounts to in dollars: 8 weeks of a car leasing (smallest economy automobile) runs an extra $1800 plus taxes and charges. Their procedure: As soon as you drop off your automobile, they tear down your car so you cannot change your mind. They continue to work on your car ... as their personnel also works on other automobiles. Two months in we lastly get the car back, reasonable considering the arrival time of the parts and the check here volume of other automobiles to be worked on. The car looks and trips like get more info a brand-new vehicle.